Designing and Delivering Virtual Training

Cynthia Clay and Cindy Huggett

Virtual classrooms have been around for more than two decades and have been increasing in popularity every year. According to the annual ATD State of the Industry report, virtual training made up approximately 7 percent of all formal training in 2010, rising to 19 percent in 2019. And in 2020, when the global pandemic forced organizations to operate remotely, virtual training jumped to 35 percent (ATD 2018, 2021).

Trainers around the world needed to quickly adapt to virtual training whether they were ready for it or not. Traditional, in-person classes were rapidly ...

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