10

Management by Exception

Those of us who manage people on a day-to-day basis can never really be certain that our way is the best way. Much like bringing up our children, we try to educate our people, trust them, and give them as much authority as they can handle. We train our team to work together, we replace the weak links when necessary, and we hope that none of the errors in judgment that they make from time to time will sink our ship of business. Being a manager is like being a parent. There is no way to learn to lead except by doing it with confidence and faith that you can get it right most of the time.

Most of us are familiar with these management theory axioms: “You can delegate authority, but you can't delegate responsibility,” “Delegation ...

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