This chapter covers the following topics:
Identifying the functions of the Cisco CallManager Serviceability Alarm interface and its event levels and destinations
Configuring alarms for Cisco CallManager services
Identifying and configuring the trace functions of the Cisco CallManager Serviceability Trace tool and services
Conducting a trace analysis and displaying trace records in XML format
Collecting and compressing Cisco CallManager service trace files
Explaining the features and functions of the Bulk Trace Analysis tool
Identifying and explaining additional trace tools and describing ...