Chapter 1. Cisco Unified Communications Manager Architecture

A Cisco Unified Communications deployment relies on Cisco Unified Communications Manager (CUCM) (formerly known as Cisco Unified CallManager) for its call-processing and call-routing functions. Understanding the role that CUCM plays in a converged network from a system, software, and hardware perspective is necessary for successfully installing and configuring CUCM.

This lesson introduces and describes the role, architecture, hardware and software requirements, and the licensing model of the CUCM.

Chapter Objectives

Upon completing this chapter, you will have an understanding of the CUCM architecture and be able to meet the following objectives:

  • Describe the components of a Cisco Unified ...

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