Chapter 18. Voice-Mail System Integration
This chapter covers the integration of Cisco Unity with CUCM.
Chapter Objectives
Upon completing this chapter, you will be able to integrate CUCM with voice-mail systems and set up basic voice-mail functionality. You will also be able to meet these objectives:
- Describe CUCM voice-mail integration.
- Explain Cisco Unity.
- Explain CUCM configuration for voice-mail integration.
- Explain CUCM phone configuration for voice-mail usage.
- Describe Cisco Unity configuration for CUCM integration.
- Configure Cisco Unity Subscriber.
Cisco Unity Overview
Cisco Unity is a voice messaging system that does voice mail, Unified Messaging, and fax integration. Cisco Unity also has text to speech (TTS) capabilities that allow ...
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