Chapter 1: Key Concepts of Automation
Atlassian Jira is a popular workflow management system that allows teams to track their work in various scenarios, the most common of these being software projects, followed closely by service desks. Over time, most teams come to realize that there are many repetitive and time-consuming tasks that need to be performed to ensure project tasks and requests are tracked accurately and in a timely manner.
Since Atlassian recently acquired Automation for Jira and incorporated it as a native feature in Jira Cloud, it is now even easier to create complex and powerful automation rules using an intuitive if-this-then-that approach without having to write any code. Automation for Jira is still available as an add-on ...
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