Chapter 2: Preparing to Automate Your Processes
In this chapter, we will use the principles of business process automation to prepare to automate your processes. As we discussed in the previous chapter, it is vital to simplify your processes before attempting to automate them. We will, therefore, start by describing how to improve your business processes and then identify what can be automated. We will then explore how to find information about your business apps and how your apps integrate with Zapier. We will expand on this in the Getting the most out of the app ecosystem directory section of the chapter, where we will cover navigation in the directory of app integrations and how to find new apps to use.
We will cover the following key topics ...
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