2 Leaning into APIOps: Problem-solving and leading improvements
This chapter covers
- Using A3 problem-solving for your APIOps improvements
- Mapping your API delivery process and identifying waste
- Leading your APIOps transformation
In chapter 1, I introduced APIOps and discussed its principles and benefits. In later chapters of this book, I dive into the details of specific software tools and practices you can use to improve your API development workflow. But before getting knee-deep in API workflow automation tools, there are a few big questions to answer: Although the API tools I talk about in this book may advertise many benefits, how can you be sure they will improve your API delivery workflow? Introducing automation is one thing, but ...
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