Automotive
Quality Systems
Handbook
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Automotive
Quality Systems
Handbook
Second Edition
ISO/TS 16949:2002 Edition
David Hoyle
AMSTERDAM • BOSTON • HEIDELBERG • LONDON • OXFORD • NEW YORK •
PARIS • SAN DIEGO • SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO
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Elsevier Butterworth-Heinemann
Linacre House, Jordan Hill, Oxford OX2 8DP
30 Corporate Road, Burlington, MA 01803
First published 2000
Second edition 2005
Copyright © 2005, David Hoyle. All rights reserved
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Applications for the copyright holder’s written permission to reproduce any part of this publication
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British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library
Library of Congress Cataloguing in Publication Data
Library of Congress Control Number: 2005924355
ISBN 0 7506 6663 3
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