Automotive Quality Systems Handbook, 2nd Edition

Role, origins and application – Food for thought

1 Do not simply go for the badge on the wall.

2 If you are going to use ISO/TS 16949, use it as an aid not a slave.

3 Go for certification only if it is essential for you to win business.

4 Do not label things or positions within your organization with ISO 9000 or ISO/TS 16949;

it gives the impression that they exist only to serve the standard.

5 Do read and use all the referenced standards in ISO/TS 16949.

6 Do not get hung up on the words, seek the purpose of the requirement that transcends the

words.

7 Do not assume the terms are used in the same way as you use them, apply the terms as they

are defined in ISO 9000 and ISO/TS 16949.

8 Do not impose ISO 9001 on your suppliers unless you cannot verify the quality of the goods

by yourself.

9 Do not rely on ISO 9001 certificates to give you an assurance of quality, check them out.

10 Do not assume that a non-accredited certification body is any worse than an accredited one;

check them out.

11 Do not create separate systems, there is only one.

12 Do not assume that because a clause is in Section 7 you can exclude it, would it impact the

organization if you did not do this?

13 Do not forget that contract review has gone, it is now product review and not dependent on

you having a contract.

14 Do use the process approach to develop and audit your system.

15 Do not ask what benefit do we get from implementing ISO/TS 16949, ask what benefit do

we get from managing our processes effectively.

16 If you choose to withdraw from ISO/TS 16949 certification, do not forget that you still

need to manage your processes effectively.

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