Chapter 14. Account Structures for Billing and Pricing
This chapter covers the following subjects:
AWS Support Plans Overview: What are the goals behind the Amazon support team for AWS customers? This section discusses this topic as well as provides examples of specific tools you have access to for support help.
Comparing the Plans: This section of the chapter provides a valuable comparison of the various support plans you can purchase.
Let’s face it. No matter how long you have been working with AWS, at some point you might require support assistance from an Amazon employee. This chapter provides you with an overview of how support works in AWS. It also provides you with a detailed breakdown of the different support options so you can begin ...
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