March 2012
Intermediate to advanced
368 pages
9h 13m
English
Content preview from B2B Digital Marketing: Using the Web to Market Directly to BusinessesBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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4. Planning for Customer Acquisition
After you reach out to get the attention of a potential customer, you need to bring that person or company into the fold. This is the customer acquisition process.
How do you acquire new customers? The process is part marketing-driven, part sales-driven—which means there’s a significant role for digital media.
Understanding the Customer Acquisition Process
Customer acquisition typically involves capturing a prospect’s name and contact information, and getting their okay to actually contact them about your products and services. That enters you into their purchasing decision-making process; it gets you into the game, which hopefully leads to a sale at some point in the future.
In the B2B buying continuum, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.