CHAPTER two

Struggling Boards

“I constantly have to teach our directors. They really don’t understand the business.”

—CEO

“I can’t actually recall many instances when they [the board] changed anything.”

—CEO

“Our board satisfies all of the requirements of Cadbury, Greenbury, and Hampel, but our board meetings are a complete waste of time.”

—NON-EXECUTIVE DIRECTOR

AS WE SAID IN CHAPTER 1, EVEN BOARDS THAT HAVE adopted the new ideas and best practices for board improvement are struggling to accomplish their mission. A gap seems to be growing between what they can accomplish and what is expected of them, and without explicit attention to board design, this gap will grow even more. To explain why we believe this is so, we first need to be more ...

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