Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies, 2nd Edition

Acknowledgments

Isaac Newton once remarked that “If I have seen farther than others, it is because I was standing on the shoulders of giants.” And so it is that I am able to deliver this book to you. The individuals mentioned below, and countless others, are largely responsible for giving me the opportunity to share the ideas in this book with you. In many ways, I am merely a vessel through which their ideas, inspiration, and wisdom pass to you, and hopefully from you to many others.

This being a second edition, rigorous scrutiny was applied to every page, with an eye towards updating, clarifying, and enhancing each subject covered. Upon reading the previous paragraph, however, I was unable to change a single word. It rings as true today as it did over five years ago when I completed the first manuscript for this text. Without the kindness, knowledge, and spirit of learning I received from those listed below, this book would never have reached your hands.

NEW ACKNOWLEDGMENTS FOR THE SECOND EDITION

Interest in, and enthusiasm for, applying the Balanced Scorecard to public and nonprofit environments has grown substantially since the First Edition of this book appeared. I’ve been extremely fortunate during that time to work with several organizations from both sectors that have provided immense assistance in advancing my knowledge and expanding the horizons of the Scorecard framework.

From the Corporation for Enterprise Development (CFED) in Washington DC, my thanks go out to ...