Before You Begin
Roadmap for Chapter 3 It was Christian Bovee who observed that âThe method of the enterprising is to plan with audacity and execute with vigor.â This chapter is devoted to the first half of Boveeâs inspirational wisdom. Planning is crucial in virtually every initiative we undertake, whether itâs building a house, writing a report, or developing a Balanced Scorecard. There are a number of elements of a task that must be considered long before any nails can be driven, pens lifted, or metrics debated and decided upon. In this chapter, weâll take a careful look at each of the building blocks of a successful Balanced Scorecard implementation.
The chapter begins by posing the question, âWhy do we need the Balanced Scorecard?â It then challenges you to develop specific reasons for using the Scorecard in your organization. Itâll then transition to the human element of the Balanced Scorecard, beginning with a review of the vital nature of executive sponsorship. Next, weâll take a close look at your Balanced Scorecard team, considering the size of the team, skills necessary, and roles and responsibilities of all members. Once youâve determined your rationale and have gained support and established a team, you must decide where to build your first Scorecard. Weâll consider this question and Iâll provide a number of criteria to help you make this important decision. No initiative of this magnitude can be completed without the allocation of human ...