December 2015
Intermediate to advanced
1412 pages
39h 22m
English
book
Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books)
by Robert S. Kaplan, David P. Norton
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C H A P T E R E I G H T
HUMAN CAPITAL READINESS
IN THIS CHAPTER, we describe how organizations develop a measure of human capital (HC) readiness (see Figure 8-1). This measure represents the availability of employee skills, talent, and know-how to perform the internal processes critical to the strategy’s success. We introduce a framework that enables organizations to identify HC requirements for the strategy, estimate the gap between the HC requirements and current employee readiness, and build programs to close the gap between requirements and current readiness.
The process of measuring human capital readiness starts with identifying the competencies required by individuals performing each of the critical internal processes in the organization’s ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.