Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books)

C H A P T E R   F I V E

Strategy Scorecards in nonprofit, Government, and Health Care Organizations

IN 1996, THE MIGRATION OF THE BALANCED SCORECARD to the nonprofit and government sectors was in its embryonic stages. During the next four years, the concept became widely accepted and adopted in such organizations around the world. As we have reviewed the scorecards produced by these organizations, we have gained additional insights into effective use of the Balanced Scorecard in nonprofits and government agencies. In this chapter, we provide examples ...