Copyright
Copyright 2001 Harvard Business School Publishing Corporation
All rights reserved
EVA™ is a trademarked symbol of Stern, Stewart & Co.
First eBook Edition: September 2000
ISBN: 978-1-5785-1250-8
The paper used in this publication meets the requirements of the American National Standard for Permanence of Paper for Publications and Documents in Libraries and Archives Z39.48-1992.
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