7

When Other Things Go Wrong

There are many challenges on a team and many ways that styles conflict. Anticipating and preventing conflict is easier than defusing it.

Just as we need several tools—growth mind-set, appreciative inquiry, influence, and character strengths—to build the connection and appreciation within the team, we need more than just character strengths to understand conflict.

Other Things That Go Wrong—and How to Fix Them

Other factors that can exacerbate and even cause conflict are the ways in which we perceive and plan our activities and the ways that we perceive and process information.

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