Notes
INTRODUCTION
1. K. Lamoureaux and K. O’Leonard, Leadership Development Factbook® 2009: Benchmarks and Analysis of Leadership Development Spending, Staffing and Programs, Bersin & Associates (October 2009).
2. A. De Smet, M. McGurk, and M. Vinson, “How Companies Manage the Front Line Today: McKinsey Survey Results,” McKinsey & Company (February 2010), http://www.mckinsey.com/insights/organization/how_companies_manage_the_front_line_today_mckinsey_survey_results.
3. Manchester International, “Why Are So Many Newly Promoted Managers & Executives Failing?” (2001), http://www.prnewswire.com/news-releases/manchester-consulting-why-are-so-many-newly-promoted-managers—executives-failing-77350667.html.
4. W. A. Gentry, “Derailment: How Successful ...
Get Be the Boss Everyone Wants to Work For now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
