CHAPTER 11
Learning and earning
THE ‘I-DIDN’T-GET-WHERE-I-AM-TODAY …’ TRAP
“Smart people don’t learn … because they have too much invested in proving what they know and avoiding being seen as not knowing.”
PROFESSOR CHRIS ARGYRIS, HARVARD BUSINESS SCHOOL.
In many people’s minds, the concept that they still have things to learn is a sign of weakness – a suggestion that if they don’t already know everything they cannot be worthy of their current role.
Frankly, this is tosh!
Case study
In the mid 1990s a senior executive, Tom Roberts, was having trouble with his computer. The technical guy from the IT department came to look at the machine and discovered that several of the keys were stuck down with a brown sticky deposit. It turned out ...
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