© Abhinav Krishna Kaiser 2021
A. K. KaiserBecome ITIL® 4 Foundation Certified in 7 Dayshttps://doi.org/10.1007/978-1-4842-6361-7_15

15. Tips and Tricks for Taking the ITIL Exam

Abhinav Krishna Kaiser1  
Staines, UK

The ITIL Foundation examination is one of the most sought-after examinations in the IT industry. It is one of the certifications that are considered mandatory during the time of employment.

I attended ITIL v2 training when I got started with IT service management. This was 15 years back. I did not pass the practice exam. I was flabbergasted. Then I sat down for the next 2 days trying to decipher the question pattern, the clues, and the giveaways. In the next practice exam, I scored 80 percent; and on the paper-based ITIL exam, I got ...

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