Chapter 6

1. See Larry Light, “Man on the Spot,” Business Week (May 3, 1999): 142–151.

2. See Michael Moeller, Steven Hamm, and Timothy J. Mullaney, “Remaking Microsoft,” Business Week (May 17, 1999): 108–114.

3. Moeller, Hamm, and Mullaney, “Remaking Microsoft.”

4. See John Byrne, “The Corporation of the Future,” Business Week (August 31, 1998): 102–106.

5. Tricon Annual Report, 1998.

6. This case is based on the discussion in Al Ehrbar, EVA: The Real Key to Creating Wealth (New York: Wiley, 1998).

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