Appendix A

Best Practice Tools

Best Practice: Learning Curve Performance Evaluation

This tool is to be used for evaluating an employee’s performance on a Learning Curve basis. The ratings shown are designed to highlight the employee’s current status on mastering the critical aspects of their job.

The tool fosters a dialogue about expectations with the employee because it highlights misunderstandings or miscommunications about the skills and abilities necessary to be a valuable employee.

INSTRUCTIONS

  1. In the Performance Criteria column, list the specific skills, responsibilities, or duties that the employee must master in order to be successful in the position. Be sure to refer to the employee’s latest Position Description and update the PD as needed.

  2. Complete the Supervisor’s Assessment page by circling the appropriate learning curve measurement for each Performance Criteria. Be sure to think carefully about all the elements of that skill, including special nuances. Be sure to consider whether the employee has consistently demonstrated the ability to fulfill the Performance Criteria since the last evaluation.

  3. Provide the Employee’s Assessment page to employees and ask them to complete it, focusing on where they see themselves on the learning curve for each Performance Criteria.

  4. Compare the differences between your assessment and the employee’s. Be prepared to discuss all discrepancies, especially those that are significant (i.e., vary by more than one point).

  5. In the face-to-face ...

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