Chapter 19. Testing: did you do it right?
Note
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place. | ||
| --W. Edwards Deming | ||
Greg's career began in manufacturing. The company he started with focused on using lean manufacturing techniques. Lean manufacturing focuses on eliminating waste and improving process flow when building a product. One of the people who influenced the creation of lean manufacturing was W. Edwards Deming, a noted statistician and manufacturing consultant. In his book Out of the Crisis, Deming outlines 14 points for management. One of those points appears at the beginning of this chapter and has resonated with Greg his entire ...
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