CHAPTER12Encouraging Dialogue and Stories

COACHES ACHIEVE RESULTS BY FACILITATING CLIENT DISCOVERY. RATHER THAN PROVIDING SOLUTIONS, COACHES HELP CLIENTS USE CHALLENGES AS A PLATFORM FOR GROWTH. THIS PROCESS RELIES HEAVILY ON A COACH’S listening and communication skills. Although every coach has preferred ways of encouraging clients to self-reflect, all coaches use skills aimed at facilitating the client’s story and stimulating dialogue around it.

There are many facilitation skills you can apply to your coaching:

Image Open-ended questions, such as those that ask what and how, or ask the client to explain, elaborate, or describe

Supportive/positive ...

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