CHAPTER20The Role of the Internal Coach
THE TERM EXECUTIVE COACH CONJURES AN IMAGE OF A PROFESSIONAL ENGAGING WITH CLIENTS IN A VARIETY OF ORGANIZATIONS, BUT THIS IMAGE DOES NOT FULLY REFLECT THE REALITY OF HOW COACHING IS DELIVERED. AS mentioned in the previous chapter, coaching services are increasingly provided by professionals internal to the organizations in which they work. Our definition of executive coaching in Chapter 3 encompasses both internal and external coaching engagements, and several of the case examples in Part II of this book focus on the work of internal coaches. In addition, if you are, or aspire to be, an internal coach, the following points should be considered:
Effective internal coaches need to have the same sensibilities ...
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