ACTION PLANS Specific, on-the-job actions to be taken by a client to make progress toward development objectives; they focus on new behaviors and other actions that can be applied in the context of day-to-day work but may also include suggestions for courses, readings, and other development activities.

ASSESSMENT CERTIFICATION Formal training in how to administer and interpret a particular assessment tool, with certification of satisfactory completion usually under the auspices of the publisher of the tool and covers the uses and limitations of particular assessment; for some tools, certification is required in order to purchase and use it with clients.

ASSESSMENT INTERPRETATION Using the results of an assessment tool to make inferences ...

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