Early in my career, I worked at a start-up called WorkingWoman.com. (Never heard of it? You’ll see why in a moment.) After about a year, I received my first-ever promotion and was told to hire a junior person to handle some of my workload. I chose a friendly, eager, recent college grad named Alex. It was my first experience managing someone and I was excited to become a mentor to my brand-new protégé. I managed to read about ten seconds of The One Minute Manager before my employer went bankrupt, as many dot-coms did in the spring of 2001. I had been a manager for three whole weeks.
I thought my leadership career had stopped in its tracks, but I couldn’t have been more wrong. During my “exit meeting,” along with the manila envelope ...
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