Change and the Chief Executive

When Kathy Krusie began her rise through the ranks of hospital leadership in Cedar Rapids, Iowa, she worried a little about her personality. With every promotion, she was told that her teams and superiors valued her. But when she looked across the national landscape of executive leadership, she wondered how she would fit in.

Jack Welch, former CEO of General Electric, was writing straight from the gut about making bold, controversial moves. Business publications lionized the dealmakers, the iconoclasts, the lone-wolf genius.

“That was what success looked like. But that wasn’t how I was wired,” Kathy says. “I’m from ...

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