Epilogue

At the morning meeting a few weeks after we’d sorted out the problem of the funnels, under the “new stuff” section, Julie commented that over the next month she wanted to sit down with each of us to talk about our own professional development. “I have my ideas, but until I speak with you, they’re just my guess. I’d like you to think about three things: what skills you’d like to learn, what parts of the company’s operation you’d like to know more about, and what you need to be able to do so your departments run better. Two things that you’d like, and one about what the company needs. Any questions?”

“Is this like a performance evaluation?” asked Peter.

“Not in my mind,” responded Julie. “I tell you right away when I think you’re doing ...

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