CHAPTER 10
Metrics in ALM
A key performance indicator (KPI) is a performance measurement used in most organizations to evaluate the organization’s success or the success of a particular activity within the organization. Often, KPIs are used to measure the effects of a change project—for instance, implementing a good ALM process—or to evaluate the progress of a development project.
You can use the score from an ALM online assessment as a KPI and compare the assessment scores before and after the implementation of an ALM process improvement. This way, you get an indication of whether you have improved due to implementing a new process.
During projects, ...
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