The subject of security has varying degrees of implementation; there’s never a black-and-white answer. The question of how much security is needed is followed up by additional questions regarding the value of what is being protected and the risks, repercussions, and likelihood of it being sought after. For every security measure, there will always be someone trying to circumvent it. This chapter reviews the basic security features and an approach to securing the Help Desk application. The concepts reviewed here apply to all APEX applications and are specific to the APEX framework.
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In the Help Desk ...