Technique: Setting SMART Goals
People need to know where they’re headed to make the daily and weekly decisions about their work without having to come to you. When they don’t have goals, each person chooses his or her own priorities. They may not be your priorities, and they may not mesh with co-workers’ priorities or organizational priorities. People make choices based on what they like to do, what’s easiest, what’s most challenging, what helps their friends the most, and all kinds of reasons—reasons that don’t necessarily match the company’s needs.
Guidelines
For setting group goals, consider using a technique called affinity grouping.
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Frame the question. Here are possibilities:
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What problems did we encounter in the last project?
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What problems ...
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