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Behind Every Good Decision

Book Description

There is a costly misconception in business today—that the only data that matters is BIG data, and that complex tools and data scientists are required to extract any practical information. Nothing could be further from the truth.

In Behind Every Good Decision, authors and analytics experts Piyanka Jain and Puneet Sharma demonstrate how professionals at any level can take the information at their disposal and leverage it to make better decisions. The authors’ streamlined frame work demystifies the process of business analytics and helps anyone move from data to decisions in just five steps…using only Excel as a tool. Readers will learn how to:

Clarify the business question • Lay out a hypothesis-driven plan • Pull relevant data • Convert it to insights • Make decisions that make an impact

Packed with examples and exercises, this refreshingly accessible book explains the four fundamental analytic techniques that can help solve a surprising 80% of all business problems. Business analytics isn’t rocket science—it’s a simple problem-solving tool that can help companies increase revenue, decrease costs, improve products, and delight customers. And who doesn’t want to do that?

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Acknowledgments
  6. Introduction
  7. Part I. Getting Ready
    1. CHAPTER 1. How to Run a Successful Team-Building Activity
      1. STEP 1. BEFORE: SELECT AN ACTIVITY THAT’S GOOD FOR YOUR TEAM
      2. STEP 2. BEFORE: PREPARE FOR YOUR TEAM-BUILDING ACTIVITY
      3. STEP 3. DURING: EXPLAIN THE ACTIVITY TO THE TEAM
      4. STEP 4. DURING: CHECK FOR UNDERSTANDING BEFORE BEGINNING
      5. STEP 5. DURING: RUN THE ACTIVITY
      6. STEP 6. DURING: DEBRIEF THE ACTIVITY
      7. STEP 7. AFTER: REINFORCE THE LEARNING BACK ON THE JOB
    2. CHAPTER 2. What Could Go Wrong in a Team-Building Activity
  8. Part II. The Activities
    1. CHAPTER 3. Communication: Listening and Influencing
      1. $2 NEGOTIATION
      2. CARD TRIANGLES
      3. LISTEN UP
      4. ME, MYSELF, AND I
      5. ORIGAMI
      6. SHARED VALUES
      7. WASHING MACHINES
    2. CHAPTER 4. Connecting: Getting to Know Each Other
      1. A DAY IN THE LIFE . . .
      2. GOSSIP TIME
      3. HUMAN BILLBOARDS
      4. MY N.A.M.E.
      5. A PENNY FOR YOUR THOUGHTS
      6. RATHER THAN
      7. READY, SET, REORGANIZE!
      8. SIMILARITIES AND DIFFERENCES
      9. SWEET STORIES
    3. CHAPTER 5. Cooperation: Working Together as a Team
      1. CATCH!
      2. PASS THE CARD
      3. POPCORN
      4. PUZZLED
      5. SILENCE IS GOLDEN
      6. STAR POWER
      7. TIED!
      8. UNITED HEARTS
    4. CHAPTER 6. Coping: Dealing with Change
      1. CHANGE TIME LINE
      2. GUESS AND SWITCH
      3. INDEX TOWERS
      4. MACHINES
      5. MAKEOVERS
      6. NUMBERS
      7. PUZZLED THUMBS
      8. SIMON SEZ
      9. WRONG-HANDED PICTURE
    5. CHAPTER 7. Creativity: Solving Problems Together
      1. SEVEN HANDS
      2. BALLOON SCULPTURES
      3. CARD STACK
      4. CONSULTANTS
      5. IMPROVE THIS
      6. ONE-WORDED STORIES
      7. PAPER SHUFFLE
    6. CHAPTER 8. Teamwork: Appreciating and Supporting Each Other
      1. BLAME GAME
      2. BUT NOTHING (FEEDBACK)
      3. BUT NOTHING (IDEAS)
      4. FIRST IMPRESSIONS
      5. JUNK TO JEWELS
      6. KUDOS
      7. LABELS
      8. RAINBOW OF DIVERSITY
      9. WHAT I LIKE ABOUT ME
      10. ZYX
  9. Index
  10. About the Author