Behind Human Error, 2nd Edition

5RESILIENCE ENGINEERING

Resilience Engineering represents a way of thinking about safety that departs from conventional risk management approaches (e.g., error tabulation, violations, calculation of failure probabilities). Furthermore, it looks for ways to enhance the ability of organizations to monitor and revise risk models, to create processes that are robust yet flexible, and to use resources proactively in the face of disruptions or ongoing production and economic pressures. Accidents, according to Resilience Engineering, do not represent a breakdown or malfunctioning of normal system functions, but rather represent the breakdowns in the adaptations necessary to cope with the real world complexity. As control theory suggested with its emphasis ...