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Sanity metrics over vanity metrics

KEY LEARNING POINT

Learn how to set measures that inform and identify development opportunities.

In today’s fast-changing business world, measuring impact in real time through agile gives us the benefit of real-time reporting and instant feedback. The purpose of metrics is to inform us whether what we are doing is working. Metrics track success and performance against goals, objectives and targets to establish if we are working effectively.

Metrics should tell us what we are doing well, show us where we can do better and help steer us in the right direction. Good metrics can tell us two key things about the work we are delivering:

  1. Are we doing the right thing? Measures of success tell us if our work satisfies ...

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