8Create the Change
In the execution phase, the task in the change track is to ensure that we create the behavioural change needed for us to succeed with benefits realisation and thus the project.
If we have done a good change analysis, we have a well-founded overview of the change at hand, what change activities are required, and, not least, how much the change efforts will cost. We involved managers and key employees from the employee groups who will be affected by the change. In addition to giving us a greater knowledge of the change, the change efforts, and their costs, it has hopefully also helped us to make them advocates for change.
Chapter 7 pointed out that we must expect to learn more about what benefits we are able to realise. And if the benefits change, the need for behavioural change to realise the benefits is likely to do so as well. In the technical track, we will, in many cases, also become wiser about which technical deliverables we can produce and at what cost, and thus which technical barriers to new behaviour we can fully or partly remove. In addition, we also get a better picture of what efforts are needed to create the change in each of the affected employee groups.
In the analysis phase, we have only talked to managers and a few future ambassadors. We have not yet involved larger parts of the employee groups who will be affected by the change. Therefore, it is highly likely that, once we do that, we will learn more about the efforts needed to facilitate ...
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