CHAPTER 9

How to Become a Better Boss

In our experience, developing and implementing a personal action plan is the most direct route to upgrading your Best Boss skills and impact. We suggest a four-step self-development process, which is outlined in the following sections. These steps will be familiar to you, and you can decide how rigorously you will apply yourself in each of the following:

1. Assessment

2. Analysis

3. Action planning

4. Actualization

This process assumes you are analyzing with the intent to improve your overall leadership approach with direct reports. In some instances, however, you may want to complete this analysis and action-planning process separately for a specific employee who requires singular attention.

Step One: ...

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