CHAPTER 11

Why Best Bosses Matter

Over the course of the past few years, we have done several Best Boss workshops and webinars where, among other things, we share our study insights. Once we have fully explained and discussed the Best Boss Leadership dimensions, we ask the audience if anything about the dimensions came as a surprise to them. Typically, there is no response. Not because they are bored (at least we hope not!) or need a bio break, but because there really is nothing groundbreaking about them. Throughout our research, we found that Best Bosses trust and respect their people. They have strong, positive values, focus on development, feedback, autonomy, and learning. They are supportive when mistakes are made and give praise on a regular ...

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