ORAL COMMUNICATION
“It’s phenomenal what openness and communication can produce. The possibilities of truly significant gain, of significant improvement are so real that it’s worth the risk such openness entails.”
—Stephen R. Covey, author of The 7 Habits of Highly Effective People
Communicating clearly in one-on-one discussions demonstrates to your employees that you are both in touch and available. Given the digital world in which we live, it is often tempting to “hide” behind technology and not communicate with people on a one-to-one basis.
Yet personal interaction is often how truly effective business relationships are born. Managers need to cultivate their speaking skills in order to articulate ideas to both individuals and groups. ...
