Why are some people so difficult to work with? What’s the best way to deal with them? How can you cope with a boss who’s a Slave Driver or a Bully? What about the colleague who shows up repeatedly in your office to chat about personal matters? Why are some managers able to take difficult people in stride, while others feel overwhelmed by them? How do you avoid becoming a difficult employee?
In this book, we distill the wisdom of some of the best minds in the field of human resources to help you manage difficult people—perhaps one of the most challenging problems of the workplace. The language is simple and the design colorful to make the information easy to grasp.
Quizzes help you assess your knowledge of difficult people and how ...
