Best Practices in Talent Management: How the World's Leading Corporations Manage, Develop, and Retain Top Talent

INTRODUCTION

This case study introduces the systematic process and tools that are currently used to develop leaders in the Colorado region at Kaiser Permanente. This process and tools, specific to Colorado, were built upon the national review process. Using the national review and the Colorado systematic process and tools helps to create a pipeline of national leaders through the identification of leaders’ ability, aspirations, and readiness for their next roles.

Company Background

Founded in 1945, Kaiser Permanente is the nation’s largest not-for-profit health plan, serving 8.6 million members, with headquarters in Oakland, California. It comprises:

• Kaiser Foundation Health Plan, Inc.;

• Kaiser Foundation Hospitals and their subsidiaries; ...