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Best Practices in Organization Development and Change: Culture, Leadership, Retention, Performance, Coaching by Marshall Goldsmith, David Giber, Louis Carter

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CHAPTER FOURTEEN

Case Corporation

A performance management and development process designed for managers and individual contributors that includes setting expectations, driving continuous communication about performance, and assessing employees against performance results, development results, and competencies

INTRODUCTION

Background

Development of Competency Models

FROM THE “WHAT” TO THE “WHAT AND HOW” OF PERFORMANCE MANAGEMENT

The Context for Performance Management at Case

Design and Development of Performance Management Process and Tools

DRIVING CONTINUOUS COMMUNICATION ABOUT PERFORMANCE AND DEVELOPMENT

Integrating Human Resource Processes

Making Development a Priority

Defining Behaviors Required for Achieving Individual and Organizational ...

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