Essential Skill III
“There’s always the motivation of wanting to win. But a champion needs, in his attitude, a motivation above and beyond winning.”
—Pat Riley, NBA basketball coach
Most parents use recognition and rewards to encourage their children to behave well. The concept of recognizing and rewarding employees is essentially the same, with some important differences.
While the employer–employee relationship is somewhat parental, the employee works for pay. Pay and associated benefits rise as the employee’s responsibility grows and job tenure lengthens. The competitive environment may influence remuneration as an organization strives to keep good employees from going to a competitor.
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