Better Business, 5/e

Using Collaborative Communication Tools

In addition to presentations, memos, e-mail, and so on, there are a variety of tools to aid collaborative business communications.

Videoconferences

Videoconferencing uses two-way audio and video technology to allow people in two or more locations to interact simultaneously. This means that people in different parts of the country or the world can have virtual meetings in which they can see each other and interact face-to-face. In addition to reducing travel costs, companies that use videoconferencing have found that increasing face-to-face time between employees is beneficial. Videoconferencing has also been implemented as a means of following up with clients and as a mode of effectively training workers ...