In the last chapter, we discussed the scale and potential impact of making technology products accessible for everyone. We saw that there is a mismatch between the desire to make accessible products, and the outcome, which is that 97% of the world’s top 1,000,000 websites are still inaccessible.
One of the key reasons we identified was that it is difficult to prioritize accessibility initiatives without clear measures of progress, and it is difficult to see progress without prioritizing this work. In ...