Introduction: Toward a New General Management Model

The budget is a tool of repression rather than innovation.1

—BOB LUTZ, EX-CEO, CHRYSLER

Budgeting is an unnecessary evil.

—DR. JAN WALLANDER, HONORARY PRESIDENT, SVENSKA HANDELSBANKEN

The budget is the bane of corporate America.2

—JACK WELCH, EX-CEO, GENERAL ELECTRIC

Every business leader wants competitive success, the best management team, continuous innovation, low costs, loyal customers, and high standards of corporate governance and control. But for most, these goals remain pipe dreams. And despite spending huge sums on enterprisewide information systems and a range of tools such as the Balanced Scorecard, they appear to be just as far away as ever. Some might point to the pursuit of ...

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