PART ONE
BREAKINGFREE FROMCOLLABORATIONOVERLOAD
The collaborative intensity of work has exploded over the past few decades. With companies transitioning to matrix-based structures, products and services becoming more complex, and team-communication tools spreading everywhere, collaboration has become the one constant of global business.
Today, practically everything you do at work is a collaboration. When you attend your morning meeting, when you confer with a direct report, when you help the new person figure out the right expert to speak with about a project, when you page through your emails, when you pause to chat with a colleague, when you ...
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