Chapter 1

Up Against the Limits

A young corporation with a vibrant business concept is growing rapidly—too rapidly. Several factions are emerging: founding employees vs. “post-founding” hires, new-building occupants vs. old-building occupants, function x vs. function y, home office vs. field offices, male vs. female, and minority vs. white.

The founders see this splintering, but they are not sure what to do. They are not prepared to deal with management issues; they are far more comfortable with entrepreneurial activity. The company, which all recognize has enormous potential, is on the verge of detonating.

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Company A is an established maker of ...

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